GDPR Compliance
Your data protection rights under the General Data Protection Regulation
About GDPR
The General Data Protection Regulation (GDPR) is a European Union regulation that governs the processing of personal data of individuals within the EU. Even though snug-isle operates primarily in Australia, we respect and extend GDPR protections to all visitors where applicable.
Data Controller
snug-isle acts as the data controller for personal information collected through this website. We determine the purposes and means of processing your personal data.
Contact details:
Email: [email protected]
Address: 42 Harbour View Road, Surry Hills, NSW 2010, Australia
Your Rights Under GDPR
If you are located in the European Economic Area, you have the following rights:
Right to Access
You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data.
Right to Object to Processing
You have the right to object to our processing of your personal data under certain conditions, particularly when processing is based on legitimate interests.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
Lawful Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for a specific purpose
- Contract: Processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract
- Legal obligation: Processing is necessary for us to comply with the law
- Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests
International Data Transfers
As we operate in Australia, data may be transferred outside the European Economic Area. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. The retention period may vary depending on the context and our legal obligations.
Exercising Your Rights
To exercise any of your GDPR rights, please contact us using the details provided above. We will respond to your request within one month. In complex cases, this may be extended by a further two months, and we will inform you if this is necessary.
Complaints
If you believe we have not handled your data appropriately, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your country of residence.
Updates to This Information
We may update this GDPR information from time to time. Changes will be posted on this page with an updated date.